Cancellation Policy

Effective Date: 28/8/2026

At Vashishta Cold Pressed Oils, we aim to process and dispatch orders promptly. Customers may request cancellation of an order subject to the conditions below.

1. Cancellation Before Dispatch

Customers may request cancellation before the order has been dispatched. If the cancellation request is received and approved before dispatch, the order will be cancelled and any eligible payment will be refunded.

2. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible because the order has already entered the delivery process.

Customers should contact us as soon as possible if they wish to cancel a dispatched order. We will review the request based on the current order and delivery status.

3. Refund for Cancelled Orders

For eligible prepaid orders cancelled before dispatch, the applicable refund will be processed through the original payment method or another suitable payment method.

The time required for the refund to appear in the customer's account may depend on the payment gateway, bank, or financial institution.

4. Orders Already Delivered

Orders cannot be cancelled after delivery. For damaged, leaking, incorrect, or missing products, customers should refer to our Refund & Return Policy.

5. Cancellation Due to Incorrect Information

If an order cannot be processed or delivered because of incorrect or incomplete customer information, such as an incorrect delivery address or contact number, Vashishta may cancel the order. Any refund will be handled based on the circumstances and applicable charges.

6. How to Request Cancellation

To request cancellation, please contact Vashishta Cold Pressed Oils as soon as possible with your:

1. Order number
2. Name
3. Registered mobile number
4. Reason for cancellation

7. Policy Updates

Vashishta Cold Pressed Oils reserves the right to update this Cancellation Policy when necessary. Any updated policy will be published on this page.

8. Contact Us

For cancellation-related queries, please contact Vashishta Cold Pressed Oils using the contact details provided on our website.