Effective Date: 28/8/2026
At Vashishta Cold Pressed Oils, we take care to provide our customers with fresh, quality products that are properly packed and delivered. Since our products include edible oils and food items, returns are accepted only in eligible situations described below.
If your order arrives damaged, leaking, broken, or tampered with, please contact us as soon as possible after delivery.
Please provide:
After verification, we may provide a replacement or refund for the affected product.
If you receive a product different from the one ordered, please contact us promptly. After verification, we will arrange an appropriate replacement or refund.
If any item is missing from your order, please contact us with your order details. We will verify the order and, where applicable, arrange delivery of the missing item or provide a refund.
Due to the nature of edible oils and food products, we generally do not accept returns for products that have been opened, used, partially consumed, or stored improperly.
Returns or replacements may be considered only for products that are:
Once the issue is verified and the refund is approved, the applicable refund will be processed through the original payment method or another suitable method.
The time taken for the refund to reflect in your account may depend on the payment provider or bank.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible. In such cases, please contact us and we will review the request based on the order status.
Products purchased under promotional offers, discounts, or special pricing may be subject to additional terms. Refunds, replacements, or cancellations for such orders will be handled according to the applicable offer terms.
If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or other circumstances attributable to the customer, additional delivery charges or refund restrictions may apply.
For any return, replacement, cancellation, or refund request, please contact Vashishta Cold Pressed Oils through the contact details provided on our website.
Please keep your order number, invoice/order details, and photographs of the product available so that we can resolve the issue quickly.
Vashishta Cold Pressed Oils reserves the right to update this Refund & Return Policy when necessary. Any updated policy will be published on this page.
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