1. General
These Terms & Conditions apply to purchases made through the Vashishta Cold Pressed Oils website. By placing an order, the customer agrees to these terms.
2. Products
Vashishta Cold Pressed Oils takes care to provide genuine, quality products. Product colour, aroma, texture and natural characteristics may vary slightly from batch to batch because our products are naturally processed.
3. Prices
All product prices displayed on the website are in Indian Rupees (₹). Prices may be changed or updated without prior notice.
4. Orders & Payment
Orders are subject to product availability and confirmation. Customers are responsible for providing accurate contact and delivery details. Payment must be completed through the available payment options at checkout.
5. Delivery
Orders will be delivered to the address provided by the customer. Delivery timelines may vary depending on location, availability, courier services and unforeseen circumstances.
6. Cancellation
Order cancellation may be requested before the order is processed or dispatched. Once an order has been dispatched, cancellation may not be possible.
7. Returns & Damaged Products
As our products are food items, returns are generally not accepted after delivery unless the product is received damaged, leaked, incorrect or defective. Customers should contact Vashishta as soon as possible with appropriate photographs or other evidence.
8. Refunds
Where a refund is approved, it will be processed through the applicable payment method or as otherwise agreed with the customer. Refund processing time may depend on the payment provider or bank.
9. Customer Responsibility
Customers should check the product label, quantity, ingredients and applicable usage information before use. Vashishta is not responsible for issues arising from improper storage or misuse after delivery.
10. Contact
For questions, complaints, order issues or support, customers may contact Vashishta Cold Pressed Oils through the contact details provided on the website.
11. Changes to Terms
Vashishta Cold Pressed Oils reserves the right to update these Terms & Conditions when necessary. Updated terms will be published on the website.
12. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India, and disputes shall be subject to the appropriate courts having jurisdiction over Vijayawada, Andhra Pradesh.